Cancellation & Refund Policy

Kindly note the below points before you choose to cancel your order:

• You can cancel your order before it has been dispatched. You can simply visit your account on our application or website and click on “My Orders” where you will be able to see your order history. Select the product or the order you want to cancel and the process shall be complete. You will receive a notification affirming the same.
• Cash on Delivery orders will be cancelled instantly.
• Please note that cancellations are to be done before the order has shipped. We are unable to accept any cancellations after dispatch.

Refund Policy :

• For prepaid orders, refund will be initiated right after the cancellation is confirmed. The refund will be made on the same source the payment was made on. Please note that refund can take 7-10 days to reflect in your account.
• In rare circumstances, we may accept your cancellation request after the product has been shipped. In that case, the refund will be made exclusive of the shipping charges if paid.
• The freight amount would be deducted on all refunds.

For more information, mail us at customercare@foxyindian.com.